Career Opportunities

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Customer Service Supervisor

Our ideal candidate professional, enthusiastic, and passionate about providing outstanding service. Ideal candidate will oversee our homeowner support division. Is responsible for managing incoming emails/phone calls from homeowners, Vendors, Board of Directors and others. Managing staff levels of the Homeowner Support division to ensure that is adequate coverage. Responsible for training new and experienced personnel on internal and external systems and procedures as well as general customer service techniques.

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Customer Service Representative

The Helsing Group, Inc., a leader in the Community Association Management Industry, is looking for the very best Customer Service Representative to join our firm in its San Ramon office. Our ideal candidate professional, enthusiastic, and passionate about providing outstanding service.

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Assistant Community Association Manager

Assistant Community Association Manager performs functions to assist in the management of assigned property(s). Ensure exceptional customer service and that property(s) is maintained and operated in accordance with company objectives.

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Community Association Manager

A Community Association Manager will perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.

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Reserve Study Analyst

The Reserve Analyst position is responsible for inspecting, measuring and quantifying reserve components for homeowners’ associations including determining the estimated life, remaining useful life, and the replacement cost of each component. This information is used to prepare a Reserve Study Report and Funding Analysis for the Board of Directors.

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Accounting Clerk

This is a full-time position in a fast-paced environment requiring multi-tasking and working with a diverse set of departments. Will be responsible for preforming clerical task, including processing and recording transaction, preparing reports, fact checking, filing and other duties, as need.

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