Our highly-regarded reputation is founded on our professional management team, and we are proud of their exemplary work. To attract and retain well-qualified team members, we offer a highly competitive salary and benefits package to our employees. We specifically seek out individuals who are decidedly career-oriented and take authentic pride in their work. All of our management personnel have been certified, or are working toward certification, by the California Association of Community Managers (CCAM designation).
A key strength of our management team is that the department has been designed to offer structure and support to its personnel. Traditional management firms use a more-or-less flat organizational structure, assigning a single individual to provide all administrative and management functions for a portfolio of several associations. That individual is then left to “sink or swim,” and their communities lack the benefit of the cohesive guidance and coordination offered by a team-oriented approach, guided by a senior level of management. By contrast, our management division operates with a supervisory and support structure designed to improve efficiency and ensure cohesive direction. Best practices and procedures are continually promulgated throughout the department, enabling our managers to focus on providing the highest quality service to our clients.
In addition to maintaining the industry-standard credentials, our managers participate in our own in-house training curriculum on a continuing basis. The team gathers regularly to keep abreast of such matters as new laws affecting associations, software updates to serve our clients more efficiently, and other new developments.